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Shipping policy
Thank you for shopping with PureOrganixs! We are committed to delivering your products quickly and efficiently. Please read the following Shipping Policy for details regarding our shipping process, delivery times, and charges.
Shipping Timeframe
At PureOrganixs, we aim to provide a smooth shopping experience. All of our products are ready to ship once your order is placed. Please allow the following processing and shipping time:
- Processing Time: 1–2 business days (business days do not include weekends or holidays).
- Shipping Time: Once processed, your order will be shipped within 3–5 business days, depending on your location within Pakistan.
The total time for delivery will depend on the shipping method selected and your delivery address.
Shipping Charges
Shipping costs are calculated at checkout based on your location and the size of your order. We strive to keep shipping affordable while ensuring reliable delivery. Here’s what you can expect:
- Standard Shipping: Shipping charges will be displayed at checkout, based on your location and order size.
- Expedited Shipping: Available for faster delivery at an additional charge. Expedited options will also be calculated during checkout.
Shipping Methods
We work with trusted logistics partners to deliver your order safely and securely. The following shipping methods are available within Pakistan:
- Standard Shipping: Delivered within 3–5 business days depending on your location.
- Expedited Shipping: Available for faster delivery at an additional charge.
Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. PureOrganixs is not responsible for delivery delays or misdeliveries caused by incorrect or incomplete address information. If an item is returned to us due to an incorrect address, we will notify you, and you will be responsible for reshipping costs.
Shipping Delays
While we strive to deliver all orders promptly, certain factors may cause delays, including:
- High demand during sale events or holidays.
- Weather conditions or other unforeseen circumstances.
- Issues with our shipping partners.
We will notify you in case of any significant delays and work to resolve the issue as quickly as possible.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us within 3 days of receiving the shipment. We will work with our logistics partners to investigate the issue. In cases of damaged items, we may offer a replacement or an exchange, depending on the situation. For lost items, we will initiate an investigation with the carrier.
Important: Please ensure that you check the packaging and contents of your order upon delivery. If there is any visible damage to the box, please take photos and report the issue to us immediately.
Local Delivery Issues
In some areas, local postal or delivery services may experience delays, or there may be restrictions on certain products (such as prohibited items or delivery limitations). If your address falls within a restricted zone, we will contact you to resolve the issue.
Contact Us
If you have any questions about our shipping policies, or need assistance with your delivery, please reach out to our customer service team at: PureOrganixs Contact Page.
